LEARN. DEVELOP. INSPIRE.
Team Leader: Confident Management
Duration: 2-Day
Public Course Price:
Training Formats: Public Classroom, Public Online, Private Course
Certification on Completion
Step into leadership with confidence and clarity. Whether you're a new or existing Team Leader, this two-day course will help you develop the key skills, mindset, and behaviours needed to lead a team effectively.
4.9/5 rated
From 6,000+ learners
30+ years
Delivering professional training
Live and practical
Trainer-led courses
Flexible delivery
Online, venue or onsite
YOUR NEXT STEP
How would you like to train?
01 · PUBLIC COURSE
Book a place for yourself or a colleague
View scheduled dates, locations and prices for this course when public sessions are available.
02 · PRIVATE TRAINING
Plan training around your team
Discuss your objectives, preferred dates and delivery location with us. We can tailor a course to your group.
Course Overview
Introduction
You’ll explore how to adapt your leadership style, manage different personalities, and communicate with impact - including how to handle difficult conversations, manage conflict, and drive performance in a supportive and structured way.
Course objectives
By the end of this course, you will be able to:
-
Understand your own leadership style and how it impacts your team
-
Use assertive communication to influence and motivate others
-
Confidently manage difficult conversations and conflict
-
Support and manage team performance with clarity and consistency
Who this course is for
This course is ideal for:
-
New or aspiring Team Leaders ready to take on more responsibility
-
Existing Team Leaders with little or no formal training
-
First-time Managers looking to strengthen their leadership foundation
Prerequisites: No prior leadership training is required.
Full course outline
Getting Started: What Makes an Effective Team Leader?
-
The role and responsibilities of a Team Leader
-
Understanding different leadership styles
-
Exploring common challenges and expectations
-
Examples of great leadership in action
Self-Awareness & Mindset
-
Identifying your strengths and development areas
-
Managing mindset and personal triggers
-
Emotional intelligence in leadership
-
Building confidence and presence
Managing Others: Behaviour & Motivation
-
Understanding different behaviour types
-
Balancing your needs with team needs
-
Adapting your approach to motivate others
-
Creating a positive and productive team culture
Assertive Communication
-
What assertive communication looks like
-
Choosing the right approach in different situations
-
Giving clear instructions and feedback
-
Active listening and questioning techniques
Difficult Conversations & Conflict
-
Managing emotions – yours and theirs
-
Planning and structuring difficult conversations
-
Tackling conflict constructively
-
Dealing with resistance or defensiveness
Managing Performance
-
Setting expectations and standards
-
Giving feedback that supports improvement
-
Addressing underperformance effectively
-
Recognising and rewarding good performance
Reflections & Planning
-
Identifying key takeaways from both days
-
Personal action planning
-
Commitment to growth and accountability
Public scheduled courses
Choose a scheduled session below if public dates are available for this course. If there isn’t a suitable date, or you’d like a private session for your team, send us an enquiry.
Call us for more availability and options 0151 650 6907.
Booking for a team or need a different date?
Tell us the number of learners, your preferred format and what you’d like them to achieve. We’ll suggest a suitable private training option. Ask about this course →
Trusted by
What our learners say
Hear from people who have trained with SquareOne.
TRAINING LOCATIONS
Learn where it works for you
We offer scheduled public courses in selected locations and private training at your workplace. Check the dates on this page for this course’s current availability.
Training at your workplace: for private groups, we can deliver at your premises across the UK and discuss international options. Ask us about onsite training →
Questions before you book?
Practical answers about course formats, group sizes and what to expect.
What’s included in the training?
Sessions are led by a trainer and designed to be practical, with opportunities to ask questions. Course materials and certificates are provided where applicable; we’ll confirm the exact arrangements when you book.
How many people do you recommend for a private course?
For hands-on training, we usually recommend a small group so everyone can practise and get support. Around 8–10 people is often a good starting point, but we’ll advise based on the subject and your goals.
Can you tailor the course to our team?
Yes. Tell us what your team already knows and what they need to achieve, and we can discuss a private course built around those priorities.
Do you offer public and private courses?
It depends on the course. Public dates are shown on this page when available; we can discuss private training even if no public session is scheduled.
Can we train online or at our premises?
Yes, many courses can be delivered live online or privately at your workplace. We can also discuss venue-based training for your group.
What if I’m unsure about the right level?
Tell us about your current experience and what you want to learn. We’ll help you choose a suitable course or plan a session for your team.
Ready to Get Started?
Tell us which course you’re interested in, how many people you’re booking for and where you’d like to train. We’ll come back with the right options.
"*" indicates required fields