Copilot in Microsoft 365: Everyday AI

This one-day Copilot course introduces you to the power of Copilot across Word, Excel, Outlook, Teams and beyond.

You'll learn how to communicate effectively with AI using natural, structured prompts, and how to integrate Copilot into your daily tasks to save time, reduce repetitive work, and increase productivity. No need to be techy - just come ready to change how you work.

Course Objectives

By the end of this course, you’ll be able to:

• Understand what Copilot in Microsoft 365 is and how it supports day-to-day productivity

• Communicate effectively with Copilot using structured prompts

• Confidently use Copilot across apps including Word, Excel, Outlook, PowerPoint and Teams

• Apply Copilot tools to real workplace tasks and save time

• Recognise the limitations of AI and troubleshoot confidently

Who Is This Course For?

This course is ideal for:

• Office professionals looking to increase efficiency using Microsoft Copilot

• Managers and team leads wanting to understand how AI can support their teams

• Staff returning to the workplace or exploring ways to simplify day-to-day digital work

• Anyone curious about how AI fits into the modern workplace.

Prerequisites: A basic working knowledge of Microsoft 365 is recommended.

Course Outline

Introduction to AI and Copilot 365

• What is AI and how does it work?

• Explore real examples of how Copilot is changing the workplace

• Myths vs. reality in the workplace

• Introduction to Microsoft Copilot and where it fits

• What Copilot means for your role

• How you can harness it's potential 

Getting Started with Copilot 365

• Navigating Copilot’s interface across apps

• Setting up and accessing Copilot

• Prompting basics: what to write and how

• Writing, structuring and improving your prompts

Using Copilot Across Microsoft 365

• Copilot in Word: Summarise, rephrase and generate content

• Copilot in Excel: Analyse, model and explain data

• Copilot in Outlook: Draft, summarise and clear your inbox faster

• Copilot in Teams: Catch up on meetings, actions and summaries

• Copilot in PowerPoint: Create presentations from prompts

• Copilot in OneNote and Microsoft Edge

Advanced Features and Best Practice

• Prompting tips and techniques for better results

• Exploring more complex use cases

• Recognising limitations and managing expectations

Troubleshooting and Support

• Common Copilot challenges and fixes

• Accessing support and staying up to date

• Resources for continued learning

Reflections & Planning

• Recap your biggest takeaways

• Discuss how Copilot could improve your day-to-day role

• Plan your next steps for embedding AI into your workflow