Office Essentials: Excel, Word & Outlook

Our Office Essentials training introduces the core features of Microsoft Word, Excel, and Outlook in a clear, practical way - ideal for anyone who needs to build solid foundations with the most widely used office tools.

You’ll learn how to create and format documents, manage emails and calendars, and build simple spreadsheets - helping you feel organised, capable, and ready to handle the day-to-day demands of modern office life.

Course Objectives

By the end of this course, you’ll be able to:

• Confidently use Microsoft Word, Excel, and Outlook for everyday tasks

• Format documents, manage email inboxes, and build simple spreadsheets

• Work more efficiently and independently in an office environment

• Feel confident using the core office tools

Who Is This Course For?

This course is ideal for:

• Apprentices or new starters in office-based roles

• Team members returning to work or changing careers

• Anyone looking to build confidence with Microsoft Office basics

Prerequisites No prior experience with Microsoft Office is required. Basic computer familiarity with a mouse/keyboard is strongly advised. 

Course Outline

Setting Up for Success

• Introduction to Microsoft Office

• Understand how Excel, Word, and Outlook support your role

• Setting goals and expectations for the day

Microsoft Word

• Creating, saving and opening documents

• Working with text and paragraphs

• Formatting text and using the Format Painter

• Using undo/redo and inserting page breaks

• Adding headers and footers

• Cut, copy and paste (within and between documents)

Microsoft Excel

• Overview of the Excel screen and layout

• Entering text, numbers and dates

• Formatting with the Home ribbon

• Creating formulas (Add, Subtract, Multiply, Divide)

• Using AutoSum and AutoFill

• Editing spreadsheets (resize, insert, delete rows/columns)

• Managing worksheet tabs

• Printing and page setup basics

Microsoft Outlook

• Sending, replying to, and forwarding emails

• Flagging emails and working with attachments

• Organising your inbox and managing emails

• Searching effectively

• Creating contacts and using the calendar

Reflections & Planning

• Recap key takeaways from each application

• Discuss how tools apply to your role

• Identify next steps and areas for development