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Outlook: Essentials

About SquareOne

SquareOne is among the UK's leading providers of IT training to businesses of all shapes and sizes. Our company pledge is to deliver inspiring, motivational and cost effective training which brings about tangible improvements in productivity. Through our training solutions, individuals are able to gain lifelong skills and realise their full potential while clients achieve their corporate goals.

Who should attend?

Our Microsoft Outlook course is perfect for those who are looking to feel more confident and improve their knowledge within Microsoft Outlook.


No previous experience is required and upon completion you will feel comfortable working within Outlook on a day to day basis. All attendees will also receive a full certificate of attendance and manual upon completion.

Course Objectives

Guided by our professional trainers, you will be taught how to set up meetings across the network, how to organise your calendar, how to utilise to-do lists and send advanced messages.

To find out more about our training options, please speak to our team today.

Training Locations

Our open classroom courses are held in Merseyside where we have state of the art training facilities. We also provide in-house training solutions at any office location in the UK or Europe. We frequently deliver training in Liverpool, Wirral, Blackpool, Manchester, London, Chester, Warrington, Leeds, Cardiff, Birmingham, Edinburgh, Bristol, Sheffield, Glasgow, Leatherhead, Aberdeen and Ireland.

Closed courses can also be delivered in European countries such as Austria, Belgium, Denmark, Greece, France, Finland, Hungary, Italy, Ireland, Netherlands, Norway, Portugal, Spain, Poland, Sweden, Switzerland and off shore.... Either in English or local languages

Course Details

Duration: 1 Day Classroom Training or Online

Timings: 09:30 - 16:30

Getting started with Microsoft Outlook

  • Overview of Outlook
  • Overview of Outlook
  • Overview of Outlook Screen
  • Navigating the Outlook Screen

Sending and Creating Messages Advanced Messages

  • Viewing the BCC Field
  • Sending Urgent, Low and Normal Messages
  • Deferring Messages
  • Using the Voting Buttons
  • Read Receipts


  • Templates
  • Signatures


  • Sending Attachments
  • Reading Attachments
  • Saving Single and Multiple Attachments
  • Sending LINKS
  • Removing Attachments
  • Printing Attachments

Distribution Lists and Contacts

  • Adding Contacts
  • Setting up Private Mailing Lists
  • Editing Private Mailing Lists
  • Deleting Private Mailing Lists

Managing your Mailbox

  • Creating Folders
  • Moving Messages into Folders
  • Deleting Messages
  • Creating Views
  • Flagging and Colouring Emails

Out of Office Assistant

  • Working with Messages whilst in the office i.e. filing automatically
  • Working with the Out of the Office i.e. redirecting mail, setting up an automatic message replies


  • Creating, Editing and Deleting Appointments/Meetings
  • Setting up Tasks
  • Setting up Events
  • Recurring Events and Meetings
  • Opening other Calendars
  • Creating Calendar Groups
  • Notes
  • Creating Notes
  • Forwarding Notes


  • Creating Tasks
  • Creating Recurring Tasks and Alerts
  • Assigning Tasks


Looking for in-house training that can be customised to you/your businesses exact needs? Contact us below for one of our team to contact you.

Upcoming Courses

Below are a list of upcoming dates and locations where this course is scheduled to take place.

Location Start Date Duration Cost

Related Courses

For more information about any of our courses

please call +44 (0)151 650 6907, email or complete an enquiry form.