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Outlook: Time Management

About SquareOne

SquareOne is among the UK's leading providers of IT training to businesses of all shapes and sizes. Our company pledge is to deliver inspiring, motivational and cost effective training which brings about tangible improvements in productivity. Through our training courses, individuals are able to gain lifelong skills and realise their full potential whilst clients achieve their corporate goals.

Course Objectives

This course has been created for existing users of Outlook – it covers advice and best practice guidelines for time management and how to get the most out of Outlook in order to become more effective. You will learn how to:

  • Create a system for managing Email effectively.
  • Combine Email and tasks to plan your work.
  • Search and organise your mail.
  • Setup and maintain a good contact list
  • Schedule time in your calendar for maintaining your system.

Training Locations

This training is delivered as a closed course at your company's premises or at our training centre in Merseyside. We can provide a mobile IT classroom at any UK or European location, so no matter where you are based, SquareOne can come to you. We frequently deliver training in Liverpool, Manchester, Wirral, Blackpool, London, Chester, Warrington, Leeds, Cardiff, Birmingham, Edinburgh, Bristol, Sheffield, Glasgow, Leatherhead and Aberdeen.

Software Versions

This course covers the 2010, 2013 and 2016 version of the software.

Course Duration

Course Duration: Half Day either as classroom training or online

Sending and Creating Messages Advanced Messages

  • Advanced Email Options
  • Using Voting Buttons to get Targeted Answers that can be Tracked


  • Quick Links for Sending to Groups of People you Frequently Email
  • Creating Building Blocks to Save Repetition of Typing
  • Templates
  • Creating and Switching Between Multiple Signatures


  • Attaching Files: Items vs Links
  • Saving Single and Multiple Attachments
  • Removing Attachments and Saving Files to Save Storage in Outlook

Learn about Microsoft 4 D's Mail Management

  • This topic talks about the 4 main rules for managing and maintaining a good mailbox

Distribution Lists and Contacts

  • Importance of Adding Contacts Instead of Suggested Contacts
  • Managing Suggested Contacts
  • Creating Distribution Lists
  • Sharing or Forwarding Distribution Lists

Managing your Mailbox

  • Understanding the Differences between Folders and Views
  • Creating Views
  • Creating Search Folders
  • Searching Mail in Multiple Folders
  • Searching Tips
  • Setting Rules
  • Tips for Quick Deletion of Emails
  • Archiving

Tracking Emails

  • Flagging and Colouring Emails for Email Tracking
  • Setting Email Reminders for Yourself and Others
  • Marking an Email Flag as Complete
  • Tracking Conversations and Flags
  • Creating Project and Relevant Categories

Out of Office Assistant

  • Working with Messages whilst in the Office i.e. Filing Automatically
  • Working with the Out of Office i.e. Redirecting Mail, Setting Up Automatic Message Replies


  • Creating, Editing and Deleting Appointments/Meetings
  • Setting up Tasks
  • Setting up Events
  • Recurring Events and Meetings
  • Opening Other Calendars
  • Sharing Calendars
  • Creating Calendar Groups
  • Scheduling View to Organise Meetings
  • Categories for Meeting Type


  • Creating Tasks
  • Creating Recurring Tasks and Alerts
  • Assigning Task
  • Tracking and Updating Tasks


Looking for in-house training that can be customised to you/your businesses exact needs? Contact us below for one of our team to contact you.

Upcoming Courses

Below are a list of upcoming dates and locations where this course is scheduled to take place.

Location Start Date Duration Cost

Related Courses

For more information about any of our courses

please call +44 (0)151 650 6907, email or complete an enquiry form.